At Carmen Laines Skincare, we are confident in the quality of our organic skin care and beauty products and believe our customers should be 100% satisfied with their purchases. So, we offer a sample you can purchase before buying a full-size item.
We don’t offer returns on sample purchases or full-size purchases. However, we are here to help you if your order arrived damaged or wasn’t delivered to you. Please, note that we will not take back any goods that have been opened.
We will deduct a 10% restocking fee from the total invoice plus the shipping cost when you qualify for a return. Do you have questions about our shipping and return policy? Please call 559-991-3190. We’ll be happy to help.